Employee Assistance Program

Cascade Centers EAP

Call: 1-800-433-2320

Text: 503-980-1777


The Employee Assistance Program (EAP) is a free, confidential service available to campus academic appointees and staff, including School of Medicine staff and academic appointees with offices at the Medical Center in Orange as well as their dependents. This program is administered by Cascade Centers, an EAP provider since 1978, with oversight from UCI Human Resources.

Services are available in person, over the phone and online. All of the services provided under EAP are available by a single point of contact via a toll-free telephone number, 24/7. Callers need to identify their connection to the University of California, Irvine as either an employee or a dependent of an employee. Multilingual counselors are available. The first 3 counseling sessions for each issue are 100% free and covered by EAP.  After the initial 3 EAP covered sessions, care may be transitioned to UC

Download the UCI EAP Summary of Services Flyer  (Spanish)

Watch the UCI EAP Orientation Video

Upcoming EAP Webinars

It's My Budget And I'm Sticking To It
Tuesday, September 9, 2014
9:00 AM - 10:00 AM Register >
12:00 PM - 1:00 PM Register >
Financial problems do not solve themselves. Financial goals are not achieved without a plan. The key to your success with both issues may be the creation AND use of a strong monthly budget. We’ll take you through the necessary steps from planning to performance, so you can learn the ins and outs of a manageable spending plan. Join us and receive the information you need to sustain long-term financial success.

What Can Money Coaching Do For Me?
Thursday, September 25, 2014
9:00 AM - 9:30 AM Register >
12:00 PM - 12:30 PM Register >
Did you know you now have a professional Money Coach available to you through your employee benefit plan? Find out what you can accomplish with your own personal Money Coach who does not sell financial products, but instead provides sound financial guidance to help you realize your goals. Join a Certified Money Educator and Money Coach as we discuss your financial benefits through this program. Bring any questions you have about the program as we will answer them personally.

Watch Recorded Webinars


Newly Enhanced Online Legal and Financial Resource Library
The award-winning smart document assembly technology enables you to create and print your legal form or document instantly and each legal document is accompanied with educational content, definitions and help prompts as it is filled out. More Information >

Now Contact EAP Through a Text Message
You can now reach EAP with a text from your mobile phone. Cascade’s texting service provides one-to-one messaging with an EAP consultant with real time answers to your questions. This new confidential service is available from 8am – 5pm PST by texting 503-980-1777. Texting is not a crisis service and does not take the place of face-to-face behavioral healthcare services. You can still access EAP 24 hours a day, 7 days a week by calling 800-433-2320. Call or text Cascade Centers to speak to a counselor on the phone, schedule an in-person appointment, or get the resources you need. More Information >

Free 30-Day Financial Coaching Available
Cascade’s financial coaching program, My Secure Advantage (MSA), offers covered members 30 days of unlimited financial coaching at no-cost. Coaches provide a needs analysis and online written action plan to help members achieve financial goals. Services are provided by experienced financial professionals and licensed CPA’s. Learn More, Watch MSA Video >
Let Cascade’s Financial Coaching benefit help you. Contact Cascade at (800) 433-2320 and ask for the Financial Coaching Benefit. Financial Coaching FAQ's > Have questions about the Financial Coaching Program? Check out the Quick Start Guide for More Information >

Clinical Services Personal and Financial Services Work Family Life Services


Personal and Financial

Work/Family Life

  • Stress
  • Anxiety
  • Depression
  • Anger
  • Alcohol/substance abuse
  • Marital and family problems
  • Grief

Other Resources:
ARAG Legal Benefits - (800) 828-1395
Fidelity Retirement Services - (866) 682-7787
Optum - (888) 440-8225
Kaiser Permanente - (800) 900-3277