Employee Assistance Program



Cascade Centers EAP

Call: 1-800-433-2320

Text: 503-980-1777

www.cascadecenters.com




The Employee Assistance Program (EAP) is a free, confidential service available to campus academic appointees and staff, including School of Medicine staff and academic appointees with offices at the Medical Center in Orange as well as their dependents. This program is administered by Cascade Centers, an EAP provider since 1978, with oversight from UCI Human Resources.

Services are available in person, over the phone and online. All of the services provided under EAP are available by a single point of contact via a toll-free telephone number, 24/7. Callers need to identify their connection to the University of California, Irvine as either an employee or a dependent of an employee. Multilingual counselors are available. The first 3 counseling sessions for each issue are 100% free and covered by EAP.  After the initial 3 EAP covered sessions, care may be transitioned to UC

Download the UCI EAP Summary of Services Flyer  (Spanish)

Watch the UCI EAP Orientation Video



Announcements

Newly Enhanced Online Legal and Financial Resource Library
The award-winning smart document assembly technology enables you to create and print your legal form or document instantly and each legal document is accompanied with educational content, definitions and help prompts as it is filled out. More Information >

Now Contact EAP Through a Text Message
You can now reach EAP with a text from your mobile phone. Cascade’s texting service provides one-to-one messaging with an EAP consultant with real time answers to your questions. This new confidential service is available from 8am – 5pm PST by texting 503-980-1777. Texting is not a crisis service and does not take the place of face-to-face behavioral healthcare services. You can still access EAP 24 hours a day, 7 days a week by calling 800-433-2320. Call or text Cascade Centers to speak to a counselor on the phone, schedule an in-person appointment, or get the resources you need. More Information >

Free 30-Day Financial Coaching Available
Cascade’s financial coaching program, My Secure Advantage (MSA), offers covered members 30 days of unlimited financial coaching at no-cost. Coaches provide a needs analysis and online written action plan to help members achieve financial goals. Services are provided by experienced financial professionals and licensed CPA’s. Learn More, Watch MSA Video >
Let Cascade’s Financial Coaching benefit help you. Contact Cascade at (800) 433-2320 and ask for the Financial Coaching Benefit. Financial Coaching FAQ's > Have questions about the Financial Coaching Program? Check out the Quick Start Guide for More Information >


Upcoming EAP Webinars

What Can Money Coaching Do For Me?
Tuesday, April 24, 2014
9:00 AM - 9:30 AM Register >
12:00 PM - 12:30 PM Register >
Did you know you now have a professional Money Coach available to you through your employee benefit plan? Find out what you can accomplish with your own personal Money Coach who does not sell financial products, but instead provides sound financial guidance to help you realize your goals. Join a Certified Money Educator and Money Coach as we discuss your financial benefits through this program. Bring any questions you have about the program as we will answer them personally.

I Want To Buy A House
Tuesday, May 13, 2014
9:00 AM - 10:00 AM Register >
12:00 PM - 1:00 PM Register >
Home ownership raises many uncertainties in today’s market, especially when loans are a key factor; however, our class provides the information you need to consider, whether you’re buying your first home or are back in the market to buy another. Join us to find out what to expect from your realtor! You will understand down payment requirements, learn about credit implications, and realize the importance of shopping for the best mortgage terms. Attend for tips to make educated financial decisions about home ownership and loans.

What Can Money Coaching Do For Me?
Thursday, May 29, 2014
9:00 AM - 9:30 AM Register >
12:00 PM - 12:30 PM Register >
Did you know you now have a professional Money Coach available to you through your employee benefit plan? Find out what you can accomplish with your own personal Money Coach who does not sell financial products, but instead provides sound financial guidance to help you realize your goals. Join a Certified Money Educator and Money Coach as we discuss your financial benefits through this program. Bring any questions you have about the program as we will answer them personally.

Dreaming of Retirement
Tuesday, June 10, 2014
9:00 AM - 10:00 AM Register >
12:00 PM - 1:00 PM Register >
Want to retire carefree? Join us as we provide the tips you need for a solid retirement plan. For those of you who do not know the opportunities available, we will provide an overview of retirement plans and savings options. There are many things you need to consider since the cost of living will be different in the future. Our class offers calculations on what to expect and how to meet monthly expenses. Leave this class with the confidence and ability to explore your options and learn how to accomplish your retirement goals.

What Can Money Coaching Do For Me?
Thursday, June 26, 2014
9:00 AM - 9:30 AM Register >
12:00 PM - 12:30 PM Register >
Did you know you now have a professional Money Coach available to you through your employee benefit plan? Find out what you can accomplish with your own personal Money Coach who does not sell financial products, but instead provides sound financial guidance to help you realize your goals. Join a Certified Money Educator and Money Coach as we discuss your financial benefits through this program. Bring any questions you have about the program as we will answer them personally.

 



Clinical Services Personal and Financial Services Work Family Life Services

Clinical
Services

Personal and Financial
Services

Work/Family Life
Services

  • Stress
  • Anxiety
  • Depression
  • Anger
  • Alcohol/substance abuse
  • Marital and family problems
  • Grief


Ongoing Assistance

  • Listening Library - a series of recorded informational messages covering a variety of topics.
              o To access, call (800) 257-6291 and enter the extension of the topic of interest to you.
  • E-Support - an online virtual session with an EAP Consultant.
              o To set up an appointment, email: esupport@cascadecenters.com or call (800) 433-2320.
  • The Line - An anonymous information line available to UCI employees and dependents seeking information about general mental health and EAP services.
              o Call (800) 433-2320 and ask for the Information Line.

Other Resources:

ARAG Legal Benefits - (800) 828-1395
Fidelity Retirement Services - (866) 682-7787
Optum - (888) 440-8225
Kaiser Permanente - (800) 900-3277