Employee Assistance Program
The
Employee Assistance Program (EAP) is a free, confidential service available to campus academic appointees and staff, including School of Medicine staff and academic appointees with offices at the Medical Center in Orange as well as their dependents. This program is administered by Cascade Centers, an EAP provider since 1978, with oversight from UCI Human Resources.
All of the services provided under EAP are available by a single point of contact via a toll-free telephone number, 24/7. Callers need to identify their connection to the University of California, Irvine as either an employee or a dependent of an employee. Multilingual counselors are available.
Download the UCI Summary of Services Flyer
Announcements
*NEW* Contact EAP Through a Text Message
You can now reach EAP with a text from your mobile phone. Cascade’s texting service provided one-to-one messaging with an EAP consultant with real time answers to your questions. This new confidential service is available from 8am – 5pm PST by texting 503-980-1777. Texting is not a crisis service and does not take the place of face-to-face behavioral healthcare services. You can still access EAP 24 hours a day, 7 days a week by calling 800-433-2320. Call or text Cascade Centers to speak to a counselor on the phone, schedule an in-person appointment, or get the resources you need.
More Information >
Free 30-Day Financial Coaching Available
Cascade’s financial coaching program, My Secure Advantage (MSA), offers covered members 30 days of unlimited financial coaching at no-cost. Coaches provide a needs analysis and online written action plan to help members achieve financial goals. Services are provided by experienced financial professionals and licensed CPA’s.
Let Cascade’s Financial Coaching benefit help you. Contact Cascade at (800) 433-2320 and ask for the Financial Coaching Benefit.
Financial Coaching FAQ's > Have questions about the Financial Coaching Program? Check out the Quick Start Guide for More Information >
Upcoming EAP Webinars
What Can Money Coaching Do For Me?
Thursday, May 9, 2013
9:00 AM - 9:30 AM Register Now >
12:00 PM - 12:30 PM Register Now >
Did you know you now have a professional Money Coach available to you
through your employee benefit plan? Find out what you can accomplish
with your own personal Money Coach who does not sell financial products,
but instead provides sound financial guidance to help you realize your
goals. Join a Certified Money Educator and Money Coach as we discuss
your financial benefits through this program. Bring any questions you
have about the program as we will answer them personally.
Financial Education: Before and After College
Tuesday, May 21, 2013
9:00 AM - 10:00 AM Register Now >
12:00 PM - 1:00 PM Register Now >
Whether you or family members are recently graduated or years away from college, this webinar is worth attending. Join a Certified MSA Money Coach as we discuss strategies around borrowing and paying back monies for higher education. In addition to discussing the various education loans and investment vehicles available to finance education, our Money Coach will discuss options if you are struggling with repaying student loan debt.
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Personal and Financial Services
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- Stress
- Anxiety
- Depression
- Anger
- Alcohol/substance abuse
- Marital and family problems
- Grief
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Ongoing Assistance
- Listening Library - a series of recorded informational messages covering a variety of topics.
o To access, call (800) 257-6291 and enter the extension of the topic of interest to you.
- E-Support - an online virtual session with an EAP Consultant.
o To set up an appointment, email: esupport@cascadecenters.com or call (800) 433-2320.
- The Line - An anonymous information line available to UCI employees and dependents seeking information about general mental health and EAP services.
o Call (800) 433-2320 and ask for the Information Line.
Other Resources:
ARAG Legal Benefits - (800) 828-1395
Fidelity Retirement Services - (866) 682-7787
StayWell Health Management - (800) 722-2693
United Behavioral Health - (888) 440-8225
Kaiser Permanente - (800) 900-3277